money on rack
May 5, 2015
Medicaid programs have had some success, but it remains to be seen whether patients will continue making good choices when inducements end.
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Patient Engagement

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The doc.ai app will use natural language processing to literally converse with patients via an app.
So often missing in the healthcare debate: women's voices August 28, 2017 | Anna Gorman and Jenny Gold, Kaiser Health News
Women have a lot at stake in the fight over the future of healthcare and are more likely to be poor and depend on Medicaid and plan healthcare coverage for the whole family.
MGMA: Medical practices focused on customer service, revenue cycle training August 28, 2017 | Beth Jones Sanborn - Managing Editor of Healthcare Finance News
Last year's poll saw MACRA being top of mind, but flexibility with that policy has eased their worry.
Canopy Health to add UnitedHealthcare to unique provider-payer network in California August 28, 2017 | Susan Morse - Associate Editor, Healthcare Finance
The health system pays the claims, accepts the risk of a health insurer, but does not sell coverage directly to consumers.
Hospices struggle between opioid theft and supply chain access for dying patients August 22, 2017 | Melissa Bailey, Kaiser Health News
Hospices struggle between opioid theft and supply chain access for dying patients
Interpreta, retail kiosk operator Higi will share data to improve population health August 22, 2017 | Bill Siwicki - Managing Editor of Healthcare IT News
Partnership hopes to incorporate genomic data to foster precision medicine, improve care.
Sutter Health, Quartet Health partner on mental health coordination August 22, 2017 | Bernie Monegain - Editor, Healthcare IT News
Pilot aims to integrate mental and physical health by using Quartet's virtual, data-driven environment for shared care planning.
Mayo Clinic says neonatology telehealth saves infants' lives, avoids transfers August 22, 2017 | Bill Siwicki - Managing Editor of Healthcare IT News
Pre-term infants, newborns with respiratory distress and babies who require advanced resuscitation located in community hospitals get the specialty care they need through video.
How providers and vendors can stop patient portals from collecting dust August 01, 2017 | Mike Miliard - Contributing Editor
Improved user interfaces, more forward-looking features and comprehensive connections with HIEs are essential to improving patient engagement tools, says one expert.
Genetic testing could haunt patients' insurability under new GOP bill July 05, 2017 | Kaiser Health News - www.kaiserhealthnews.org
With the protections of ACA, doctors screened for diseases feeling confident it wouldn't affect insurability. Now, many are concerned it will.
Beautiful Hospitals organizers says patient experience part of what makes a facility shine July 05, 2017 | Beth Jones Sanborn - Managing Editor of Healthcare Finance News
To make your hospital truly beautiful, it has to feel like a place of healing, not just look like one, Soliant said.
Baby Boomers switch doctors at rate of 35 percent over past two years June 26, 2017 | Jeff Lagasse - Healthcare Finance Associate Editor
When paired with estimates that boomers account for two to three times more healthcare spend than that of millennials, the financial risk is high.
SMS: The digital health tool of the century June 26, 2017 | Tom Sullivan - Executive Editor, HIMSS Media
Leading hospitals deploying secure messaging are finding that once the technology is in use, it opens up new doors to more innovation.
One year after passage, doctors struggle with logistics, ethics of aid-in dying law June 12, 2017 | Kaiser Health News - www.kaiserhealthnews.org
Some oppose the law; many others, however, believe patients should have access to aid-in-dying but don't want to be involved themselves.
The influx is prompting more clinicians to rethink the fast-paced emergency room, where default is do everything possible to extend life.
Hospital systems look to Yelp in collecting patient data, feedback, says Health Affairs May 30, 2017 | Jeff Lagasse - Healthcare Finance Associate Editor
Yelp ratings were found to have a positive correlation with hospitals with lower 30-day readmission rates, building on prior evidence.
Hospital social media activity mostly tied to maternity, recovery May 30, 2017 | Tom Sullivan - Executive Editor, HIMSS Media
But only 2 percent of posts are sent as thanks to hospital staff, HYP3R report on 6,000 hospitals finds.
Despite ransomware siege, 80% of consumers trust healthcare with their data May 25, 2017 | Jessica Davis - Associate Editor, Healthcare IT News
Ponemon Institute found high level of trust despite healthcare accounting for 34 percent of all data breaches.
Healthcare price transparency tools seldom used, study finds; more reminders, marketing needed May 25, 2017 | Jeff Lagasse - Healthcare Finance Associate Editor
Younger patients, those with higher deductibles and those living in a higher-income community were the most likely to use the tool.
Retail healthcare juggernaut ZOOMCare+ expands Seattle footprint with two new clinics May 25, 2017 | Beth Jones Sanborn - Managing Editor of Healthcare Finance News
Company also brings with it signature online tool ChatCare, plans to open a further three clinics by year's end.

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Drilling down on condition-specific mobile apps June 24, 2015 | Frank Irving - Editor
doctor holding tablet
Medical Practice Insider sorted a formulary of 65,000 mobile healthcare apps to find the highest-rated tools for patient condition management.
How to talk with patients about genetic testing June 16, 2015 | Troy Moore - Chief Scientific Officer at Kailos Genetics
News Genetic Testing
Informed consumers want to know if they are at risk for certain diseases and what they can do to manage their personal health over a lifetime. Here's how to respond to common questions.
Physicians' top questions about social media answered April 17, 2015 | Madelyn Kearns - Associate Editor
Social media illustration
Renowned physician blogger Kevin Pho, MD, answers the social media inquiries that stump many providers.
3 ways to make a difference in patient engagement February 17, 2015 | Stacy Adams - Vice President of Global Marketing for Mblox
doctor texting
Are you doing what it takes to meet patient needs? Follow these simple steps to make sure you're on the right track.
3 things to take into your next patient visit January 06, 2015 | James Nitzkorski, MD, FACS - Director of Gastrointestinal and Cutaneous Oncology for Health Quest
doctor with elderly patient and tablet
A mix of technology and the pursuit of hope should be part of your everyday interactions with all patients.
Big-practice marketing on a little-practice budget November 05, 2014 | Joy Gendusa - CEO of PostcardMania
Business management
How to market like the big boys -- without spending like them.
10 tips to improving patient satisfaction October 28, 2014 | Richard Pizzi - Editorial Director
increase chart
There are countless ways to make coming to your practice a better experience for patients, but these 10 service standards should do the trick nicely.
How one practice is handling the 'October ADHD rush' October 02, 2014 | Frank Irving - Editor
Kids playing
A medical group is using software to automate the kludgy process for doctors, teachers and parents of evaluating patients with suspected attention-deficit/hyperactivity disorder.
5 proven ways to engage patients September 15, 2014 | Andrew Underhill - Chief Technologist at Systems Made Simple
people connections
It goes against intuition, but providers can take a cue from payers when it comes to building stronger relationships with patients and being more proactive in chronic disease care.
The patient's perspective on social media in healthcare July 15, 2014 | Clarissa Schilstra - Contributing Writer
Clarissa Schilstra
Take it from a two-time leukemia survivor: making social media tools more accessible to patients, directly after a significant diagnosis, should be a priority for healthcare providers.
Spotlight on: Chromebook in a clinical setting July 09, 2014 | Madelyn Kearns - Associate Editor
Google Chromebook
Wondering what to make of Chromebooks and other non-Windows laptops? We asked a practicing internist how his alternative notebook computer sizes up in the exam room.
Healthcare social media: What's in it for patients? June 26, 2014 | Austin Chiang, MD - Contributing Writer
keyboard
"Patient-driven healthcare" via social platforms facilitates discussion and establishes communities. However, it lacks accountability, raising apprehension on the part of some physicians. Here's how it breaks down.
10 communication missteps to avoid June 23, 2014 | Eric Wicklund - Editor, mHealth News
doctor and smartphone
Physicians often see initial success in using mobile technology to connect with patients outside the office. Sustain momentum over time by recognizing and working around these common mistakes.
Stethoscopes from the future are here today June 17, 2014 | George Chelebiev - Contributing Writer
doctor holding stethoscope
New devices bring new form factors and capabilities. Will they reach mainstream medical practices when they become more affordable?
4 ways to engage hypertensive patients May 23, 2014 | Jerry Penso, MD, MBA - Chief Quality and Medical Officer at the American Medical Group Association
Jerry Pensco
Patients diagnosed with chronic high blood pressure need a targeted, strategic plan to ensure they truly become engaged. Here are some methods that are working well at practices around the country.
Patient portals: Much more than a PHR May 16, 2014 | Vern Davenport - President of Medfusion
hands typing on keyboard
Portal technology cuts down paperwork and labor-intensive activities, such as phone calls, data entry and mailings. In doing so, it streamlines operations and reduces distractions for physicians and front-office staff.
Twitter's new collage feature: A zillion volts of noticeability May 14, 2014 | Stewart Gandolf, MBA - CEO, Healthcare Success Strategies
doctor holding tablet
You can now share up to four photos with a single tweet. If you're active on social media, you'll want to explore this capability to make your message stand out from the pack.
Be part of the patient engagement revolution May 13, 2014 | Ryan Nelson - Director of Business Development for Medical Web Experts
female doctor and patient
Encouraging patients to be active participants in their care is one of the best things you can do to start improving outcomes. Connection to your practice through a patient portal can help them make smart decisions when they're not in your office.
Why doctor satisfaction matters April 02, 2014 | Roni Caryn Rabin - Kaiser Health News
Why doctor satisfaction matters
Unhappy physicians report more difficulty than other doctors in caring for patients. A number of interrelated factors are at play.
Answering patient questions about ACA plans February 18, 2014 | Frank Irving - Editor
You're sure to get inquiries about health plan options in relation to Medicare coverage. This quick guide provides ready responses in areas your patients may find confusing.

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In the highly mobile health environment, care teams need fast, easy ways to collaborate with each other and their patients. While enabling anytime, anywhere productivity can inform an organization's ability to drive high-quality, low-cost health services, it must also address privacy, compliance and security concerns. This solutions brief highlights personalized, dynamic solutions to empower mHealth professionals with new tools that maximize those abilities.
One pediatrician’s case against telemedicine June 15, 2016 | Jack McCarthy - Contributing Writer
If you think your smartphone is more apt than your pediatrician, Chad Hayes writes, perhaps it's time to find a new doctor.
Are you ready for the Internet of Things? January 04, 2016 | Jeff Rowe - Contributing Writer
As IOT blossoms from buzzword to everyday application, 2016 is the year to expect some development, policy and standards issues to arise.
On the possibility of measuring vitals with a smartphone November 16, 2015 | Jeff Rowe - Contributing Writer
An MIT project aims to derive biological signals from a smartphone's accelerometer by capturing small movements of the user's body.
The case for assertively reaching out to patients October 22, 2015 | Jeff Rowe - Contributing Writer
Physician's need to pay more attention to the spaces in between office visits, some doctors said, and start looking at healthcare as a collaboration.
Time for personal tech guidelines? August 03, 2015 | Jeff Rowe - Contributing Writer
One software giant, a university, and an institute are hoping to help developers and providers promote everything from interactive bill bottles to smartwatches while avoiding unintended consequences.
Simply difficult June 02, 2015 | Rob Lamberts, MD
Rob Lamberts, MD
In certain situations, bringing our own pain to the exam room can be a great asset.
Top 20 Tweets from #ThingsYourDoctorSays April 01, 2015 | Frank Irving - Editor
Frank Irving
Social media lit up with a nationally trending hashtag poking fun at physicians.
Patient engagement enhances care and increases practice profitability February 16, 2015 | Gopal Chopra, MD - CEO and founder, Pingmd
Timely access to you, your services and your care team results in loyal patients who will become your most powerful marketing tool.
Top talking points: Suite payment models, vaccination and virtual reality February 13, 2015 | Madelyn Kearns - Associate Editor
Welcome back to "Doc Talk." For this installment, we delve into the concept of charging patients like hotels, the best way to deal with anti-vaxers and the prospect of virtual reality in healthcare.
Tweets you missed while screening for measles and researching HoloLens February 06, 2015 | Madelyn Kearns - Associate Editor
Madelyn Kearns
We detail the top health hashtags, tweets and twit pics that have emerged at the start of February.
Check out the med tweets you missed while ringing in the new year January 16, 2015 | Madelyn Kearns - Associate Editor
Madelyn Kearns
We detail the top health hashtags, tweets and twit pics that have emerged at the start of 2015.
Video translation vendors take aim at practices December 29, 2014 | Tom Sullivan - Executive Editor, HIMSS Media
Confused doctor at desk
An expanding number of VRI makers are looking to help doctors and patients translate different languages to make care encounters more accurate and meaningful.
Check out the top mHealth Summit tweets you missed December 19, 2014 | Madelyn Kearns - Associate Editor
tweet sign
Welcome back to "#Med tweets you may have missed," a new biweekly feature on Medical Practice Insider wherein we detail the top social media trends and tweets of the week for the benefit of you and your practice.
Analytical scoring comes to health apps December 12, 2014 | Frank Irving - Editor
Frank Irving
Algorithm incorporates customer ratings, download volume, functional review, prescribing patterns and engagement metrics. The aim is to enhance the physician-patient interaction.
Madelyn Kearns
This week's top talking points: the mHealth Summit, file-sharing tools and armed-robbery.
Here are the top med tweets you missed December 08, 2014 | Madelyn Kearns - Associate Editor
twitter button on keyboard
Welcome to "#Med tweets you may have missed," a new biweekly feature on Medical Practice Insider wherein we detail the top social media trends and tweets of the week for the benefit of you and your practice.
Wait 'til your watch starts teasing you November 19, 2014 | Nick van Terheyden, MD - Chief Medical Information Officer at Nuance
Nick van Terheyden, MD
Wearables could go beyond fitness bands by becoming more connected to a person's habits and more aware of what they're doing -- or not doing.
Heroic November 10, 2014 | Rob Lamberts, MD
Rob Lamberts, MD
A patient's call defines being in the place that matters, when nobody else is able to do the task.
Google’s next mHealth idea is out for blood October 29, 2014 | Eric Wicklund - Editor, mHealth News
The search giant is working on microscopic particles that, when injected into a patient's bloodstream, could detect cancer and other medical conditions.
Microsoft, Fitbit take aim at smartwatch fray October 21, 2014 | Eric Wicklund - Editor, mHealth News
Eric Wicklund
The companies appear poised to enter the increasingly crowded market very soon.

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Free telehealth app makes doctor appointments possible on virtually any smartphone through secure video calls.
Xperience enters patient experience research arena May 08, 2014 | Medical Practice Insider Staff
New business unit of Priority Metrics Group wants to disrupt the way physicians and other healthcare professionals research, measure, analyze and improve the patient experience.
Award honors practices that work successfully with patients to reduce blood pressure and improve heart health.
Healthcare just got a whole lot easier for consumers. Instead of searching for a doctor, calling for an appointment, taking time off work, and then driving to the doctor’s office – consumers can connect with a U.S. Board Certified, licensed and credentialed doctor right now on their iPad, iPhone or Android smart phone or tablet as well as via any web browser. No appointment necessary.
MedTech Media, a division of HIMSS Media, announced today the launch of mHealth News, a website serving the information needs of professionals who are advancing healthcare through the use of mobile platforms.
Vidyo, Inc. and the Alaska Native Tribal Health Consortium (ANTHC) today announced that they have partnered to add Vidyo’s visual communications and collaboration capabilities to ANTHC’s existing statewide telehealth network -- AFHCAN.
MediSafe Project (www.MediSafeProject.com) launched today the first-ever cloud-synced mobile app helping families prevent emergencies caused by over- or under-dosing medications.
DataMotion (www.datamotion.com), an established cloud-based data delivery provider, today announced DataMotion Direct, a secure email service that enables healthcare industry organizations to integrate with the Direct Project and meet real-world secure communications needs. This announcement also marks DataMotion’s expanded company focus as it begins operations as a health information service provider (HISP).
New app makes finding a doctor easier than ever August 13, 2012 | Industry Release
Patients looking for a second opinion or healthcare resources while traveling can now access a massive database of U.S. medical professionals and facilities via their iPhones. The DoctorsElite iPhone app, now available free at the Apple App Store, allows patients to log in through their DoctorsElite.com account or sign up via the app to access a database of physicians, clinics and medical specialty centers that can be searched by name, location, specialty and more. Additional features are in the development phase to help patients manage a variety of conditions.
18-provider Southern Oregon Orthopedics adopts SRS EHR August 10, 2012 | Industry Release
SRS, a leader in productivity-enhancing EHR technology and services for high-performance physicians, announced today that Southern Oregon Orthopedics (SOO) has selected the SRS EHR to replace its failing EHR system for its 18 providers. SOO is located in Medford, Oregon, and is the largest orthopaedic surgery group in southern Oregon.
MMRGlobal, Inc. has called attention to the annual National Physicians Survey showing that fax remains the predominant form of communication for 63% of healthcare providers. An article in the August 3, 2012 edition of Healthcare IT News entitled "Getting the Fax Straight" goes into detail about the survey and why fax technology will stay as an important feature in the healthcare industry for at least a decade as it evolves to widespread use in heath IT and specifically Electronic Medical Record systems (EMRs). The article and survey underscore the value of MMRGlobal to investors since telephony and fax make up the backbone and infrastructure of the company's patented products and services including its MyMedicalRecords Personal Health Record (PHR) and MMRPro professional document management systems. MMR's patented systems integrate telephony, fax and the Internet combined with proprietary delivery, access and encryption technologies which means that MMR products and services provide the only system of its kind that can easily connect to any doctor, hospital or healthcare professional and patient in the world.
TriMed Technologies, a provider of physician based healthcare information solutions, has announced the release of Version 7.1 of e-Medsys, their ONC-ATCB certified EHR.
As the global economy emerges from recession into a new period of growth, market data and analysis will become even more essential to companies seeking to compete on the global stage. Telemedicine, teleradiology, and telemonitoring systems are poised for tremendous growth through the middle part of the decade, and with premium market research from the world's leading publishers on the topic, Global Information Inc. will help businesses stay on the cutting edge with the best forecasts, research, and analyses.
Giffen Solutions, Inc., a market leading electronic health communications company founded by physicians, announced today that its revolutionary new app designed specifically for patients, MedXCom Patient, is now available for use by the general public. This is the only app on the market to offer a HIPAA compliant, secure way to communicate with your doctor and their office staff while giving you, the patient, total control of your medical information. The new app MedXCom Patient is available at the iPhone store at no charge.
NextGen Healthcare Information Systems, LLC, a wholly owned subsidiary of Quality Systems, Inc. (NASDAQ: QSII) and a leading provider of healthcare information and connectivity solutions, today announced an agreement with Mowery Clinic, LLC to deploy NextGen® Ambulatory EHR, NextGen® Practice Management, NextGen® Patient Portal and several other NextGen® product offerings across its enterprise.
MDLIVE, a leading provider of online and on-demand healthcare delivery services and software, announced today the release of Virtual Medical Office 3.0, a cloud-based software platform that enables insurers to expand the reach of their provider networks by ensuring seamless and secure virtual collaboration between patients, medical professionals and plan administrators via voice, video, email and mobile devices. The HIPAA-compliant platform also provides physicians, caseworkers and utilization nurses with transparent access to clinical data from patient medical records, lab results and in-home telemetry devices for real-time risk assessments, wellness advice, diagnosis and treatment.
MMRGlobal, Inc. has announced that usage of the Company's MMRPro document management and imaging systems processed nearly 3 million pages of medical records from an estimated 100,000 patients including more than 500,000 EOB forms for use with medical billing and collection services. MMRPro also makes medical records available to patients using the system's integrated patient portal, MMRPatientView, and the joint MMR-Interbit Data solution certified for meaningful use with MEDITECH EMR systems. Over the past five months, the Company continued to see usage grow at more than 12% over last year.
The hospitals, physicians, clinics, and insurance providers that make up the US healthcare system will be spending over $69 billion on telecommunications services over the next six years, says a new market research study released by the Insight Research Corporation. According to the market analysis study, spending by the US healthcare industry on telecommunications services will grow at a compounded rate of 9.7 percent over the forecast period, increasing from $9.1 billion in 2012 to $14.4 billion in 2017 as the number of healthcare locations expands by 16 percent and the healthcare employment rate increases 2.5 times faster than the total national employment rate.
Mobile devices—thumb drives, smartphones, external hard drives, tablets and laptops—are increasingly exposing protected health information (PHI) in the healthcare space, with threat risks growing, according to the Department of Homeland Security. Mobile devices pose significant risks for privacy incidents for healthcare organizations, providers and entities responsible for safeguarding protected health information (PHI) under Federal HITECH and HIPAA regulations. Since patient data can be moved, processed and shared via personal cell phones and tiny USB flash drives, the Bring-Your-Own-Device phenomenon can wreak havoc on a hospital. To assist healthcare entities reduce privacy incidents resulting from mobile risks, 13 experts—representing legal, data breach prevention, technology, healthcare IT, and security—offer top tips for healthcare organizations.
Ohio orthopedic center selects new EHR June 11, 2012 | Industry Release
eClinicalWorks®, a market leader in ambulatory clinical systems, has announced that Ohio Orthopedic Center of Excellence, has chosen eClinicalWorks comprehensive electronic health records (EHR) solution for its 59 providers across multiple locations. Use of this technology will help improve practice speed and efficiency.

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